This Privacy Policy describes how Reset Studio (“Reset Studio,” “we,” “us,” or “our”) collects, uses, discloses, retains, and safeguards personal information in the course of operating our business. This Policy is intended to comply with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial laws. By accessing our services, booking appointments, purchasing memberships, or otherwise engaging with Reset Studio, you acknowledge and consent to the practices described herein.
Reset Studio may collect personal information that is necessary for the provision of its services and the operation of its business. Such information may include, but is not limited to, your name, email address, telephone number, billing and payment details, appointment history, and any preferences or notes related to services received. In certain circumstances, we may also collect health or wellness-related information that you voluntarily provide, where such information is reasonably required to safely and effectively deliver treatments. By providing this information, you expressly consent to its collection and use for these purposes.
Personal information is collected through various channels, including but not limited to in-studio interactions, online booking platforms, intake forms, website submissions, and communications with our team. We limit the collection of personal information to that which is reasonably necessary for identified purposes and do not collect information indiscriminately.
The personal information collected by Reset Studio is used for purposes that include, but are not limited to, facilitating bookings and transactions, administering memberships, communicating with clients regarding appointments or services, delivering and personalizing treatments, improving our offerings, and maintaining internal business records. Where you have provided consent, we may also use your contact information to send promotional communications, updates, or marketing materials. You may withdraw your consent to receive such communications at any time, subject to reasonable notice; however, doing so may impact your access to certain services or communications that are integral to your experience.
Reset Studio does not sell, rent, or trade personal information to third parties. We may, however, disclose personal information to trusted third-party service providers where such disclosure is necessary to carry out business operations, including but not limited to payment processors, booking platforms, software providers, or professional advisors. In such cases, we take reasonable steps to ensure that these parties maintain appropriate safeguards and use the information solely for the purposes for which it was disclosed. We may also disclose personal information where required or permitted by law, including in response to legal processes or regulatory requirements.
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Notwithstanding these safeguards, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure, and as such, Reset Studio does not warrant absolute security of any information transmitted to or from our systems.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or regulatory requirements. When personal information is no longer required, it will be securely deleted or anonymized in accordance with our internal practices.
You have the right, subject to certain legal limitations, to request access to the personal information we hold about you, to request corrections where such information is inaccurate or incomplete, and to withdraw consent to certain uses of your information. Any such requests must be submitted in writing and may require verification of identity prior to processing.
Our website and digital platforms may use cookies or similar tracking technologies to enhance user experience, analyze usage patterns, and improve functionality. You may adjust your browser settings to refuse cookies; however, doing so may affect certain features or functionality of our website.
From time to time, our website or communications may contain links to third-party websites. Reset Studio does not assume responsibility for the privacy practices, policies, or content of such external sites, and users are encouraged to review the applicable policies of those third parties independently.
Reset Studio reserves the right to amend or update this Privacy Policy at any time, without prior notice, to reflect changes in legal, regulatory, or operational requirements. The most current version of the Policy will be made available through our official channels, and continued use of our services constitutes acceptance of any such changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact Reset Studio directly, and we will make reasonable efforts to address your inquiry in a timely manner.
